From: Despair Customer Disservice
Subject: [Ticket #: 1016279] Re: [Ticket #: 1016279]
Date: 5 May 2004 09:38:19
To: Brian Moore

Hello Brian,

So when I read your email, my first reaction was to shake my
head slowly in disbelief. Eventually, after staring at the
screen for a while, I fell to my knees, raised my fists in
the air, and screamed "NOOOOOOOOOO!" like the way William
Shatner screams "KAAAAAAAAHN!" in that Star Trek movie.
Clearly, I'm growing frustrated by my company's inability
to ship you the item you paid for.

I have no clue what happened to your desktopper. Perhaps it
disappeared into the ether. Perhaps not. I'm no astronomer.
At any rate, I'm making sure the replacement goes out as soon
as humanly possible. Which you've heard before. But we really
mean it this time. I'm getting this desktopper to you if I
have to hitchhike to Houston to do so.

Occasionally, I take my job seriously. Luckily for all of us,
this is one of those days.

Thanks,

Mike S.
Despair, Inc.
:-(