From: Brian Moore
Subject: Re: [Ticket #: 1016279]
Date: 4 May 2004 14:57:32
To: Despair Customer Disservice
Recently I've found myself enjoying life: food tastes better,
the redolence of flowers in bloom, the chirping of birds
reminding me of life's little pleasures. This turn of events
crept upon me slowly, such that the change in my normal sour
demeanor was imperceptible. Then it happened: yesterday I
found myself smiling at a child, and then I knew: something
was terribly, terribly wrong.Naturally, I went into full panic mode. Did I have a brain
tumor? Was there Thorazine in the coffee? Had I accidentally
bought alcohol-free gin? The horror enveloped me, until I
looked on my desk. And there it was, failing to do its job:
my desktopper, damaged in transit. Its replacement has still
to arrive!So I pull my self from work (no really -- I was doing WORK
ferchrissakes) to fire off an e-mail to your company, saying
that my replacement desktopper has yet to arrive lo these
many weeks. I harbor no ill will -- which in and of itself
is a shocking shift in attitude for me. I'm sure the
"customer" "service" "agent" with whom I exchanged e-mails
before took due diligence, even getting as far as filling
out the requisite paperwork for my replacement. I'd be
willing to bet you will confirm that, should they ever find
his body.Anyway, here I am, un-demotivated.
------------------------------------------------------------------------------------------- Brian D. Moore | Ph.D. Research Associate | "The optimist thinks that this is the best Rice U. Dept. of Phys & Ast | of all possible worlds, and the pessimist 6100 Main St. | knows it." -- J. Robert Oppenheimer Houston, TX 77005-1892 | -------------------------------------------------------------------------------------------